Why are not all exports processed even though the daily limit has not been reached?

This article explains, how the 24-Hour export limit works and why it does not reset at midnight.

How the Export Limit Works

Understanding the Export Limit

The export limit is not based on 10 exports per calendar day but rather on 10 exports within a rolling 24-hour period. This means that the counter does not automatically reset at midnight.

Example of How the Limit Applies

  • If a user has already performed 7 exports the previous evening, only 3 more exports will be available the next morning.
  • New exports will only become available once the oldest exports fall outside the 24-hour window.

Advantages of the System

This solution ensures a consistent and fair limitation, regardless of time zones. Unlike fixed daily limits, it eliminates the challenge of accounting for different day transitions worldwide.

Solution for Users

If you are unable to reach the maximum number of exports, please check when your last exports were performed. The limit may be due to previous exports still being counted within the 24-hour period.