How do I receive the requested dossier?

Guide to retrieving a comprehensive dossier for your company.

With a North Data account, you can create a comprehensive dossier for any company and conveniently receive it via email. Simply follow these steps:

1. Open the profile page of the desired company.
2. Click on the Dossier button at the top right of the page.
3. Once requested, the dossier will be sent to the email address associated with your account. The sender will be the North Data Premium Service with the email address do-not-reply@northdata.de.

Important Notes

• Emails in the Spam Folder:
  Occasionally, our emails may end up in your spam folder. If you don’t find the dossier in your inbox, please check your spam folder first.

• File Size with Full-Text Financial Statements:
  If you select the option Annual financial reports in full text (possibly very extensive) when requesting the dossier, the file size might become too large to send. In this case, please try again without selecting this option.

• Contacting Customer Support:
  If you are unable to locate the dossier despite checking, please contact our customer service team. We are happy to assist you.